The ULAC division of the New Hampshire Library Association will host Mr. Ryan Dowd at the Manchester City Library on Wednesday March 13th from 9am to 12pm. Mr. Dowd is the author of the Librarian’s Guide to Homelessness. The training will include how to compassionately manage problematic behavior from troubled individuals in our libraries. There will be a focus on practical tools you can use every day to resolve problems and prevent conflict along with a specials focus on patrons with mental health and substance abuse issues.
Registration will open in late January with a $5 fee per person, and NHLA’s cancellation policy will apply.
March 13, 2019: 9am-12pm
Manchester City Library, 405 Pine St, Manchester NH, 03104
If you have any questions please contact:
Concord Library Director